New casinos are popping up on the online casino landscape like mushrooms after rain, and because of that, it has become increasingly difficult to capture the attention of players and offer them something new and innovative.
However, a new casino called LeoJackpot has recently gotten our fullest attention with their sleek and optimised design, massive games library from several top software providers, fast and safe banking methods, and friendly customer care in 4 languages.
In order to find out more about what goes on behind the scenes and in the heads of LeoJackpot managers, we contacted them directly. Take a look at their answers,and if you like what you see, give LeoJackpot a spin!
- How is your site built up?
The site is divided into 3 categories. The first, Casino NetEnt, houses games and jackpot slots from NetEnt, together with their special bonuses and a dedicated NetEnt e-wallet.
The second, Casino Leo, has games from several different providers, namely Betsoft, Isoftbet, and F1x2, and is linked to a seamless wallet for these providers.
Casino Live has games that are played live, where players can interact with a real dealer.
We are already working on getting more providers on board to grow our selection, and we are also hoping to add some exclusive games that will be available only on our site. Make sure to keep an eye on our site for future releases.
Altogether, we offer more than 500 games to play with on our site.
- The online casino market is getting more and more crowded each day. If a casino player is looking for a new casino to join, why should he choose LeoJackpot?
We have put a lot of care into creating a great site, and have paid particular attention to the following:
- The design: we put a great deal of effort into the site design in order to make it clear, understandable and easy to use for our customers. Light, clean, modern and simple are our keywords in everything we do.
- The customer experience:
o Important actions are just a click away: The journey on the site has been revised so everything is easy to find and access. Customers have important functions they need only a click away (making deposits, accessing profiles and personal data, finding important games, choosing favorite games, viewing promotions etc…) and are guided through the whole process. The deposit process, for example, is designed to be quick and easy and you know exactly how to do it thanks to the deposit box on the right.
o Important information is visible at a glance: All the gaming information you really need is accessible and less than a click away. You can find answers to the following questions, including: What are the biggest jackpots today? What are the most popular games on this platform? What offer is available for me today? I want to play my favorite games! I would like to see what is left in my various e-wallets. All this can be found and accessed quickly and easily.
o A great array of games to play on: We have various software providers allowing us to provide our players with a unique gaming experience. On top of the best NetEnt games, we also have a large variety of games thanks to providers like Betsoft, Isoftbet, F1x2, and FTable Games, with more to come soon. At the moment, we have more than 500 games on our site, all very easy to find using our search tool.
o An improved gaming experience: We have avoided fuss around the games and created a very calm and focused gaming area dedicated to the gaming experience: you are focused on your game, but you also have quick access to basic functions: you can easily change your game, play another one, make a deposit or go back to the homepage.
o Good Communication with our customers: Offers are presented in such a way that you know exactly what you are getting and what the main features are. We know every offer comes with conditions and we decided to be as transparent as possible, instead of hiding the terms and conditions in reams of fine print. With us, you know exactly what you are in for and how you can get your bonus. We also decided to clarify and simplify access to all of your e-wallets. You can now deposit directly into your NetEnt wallet without having to transfer money between different accounts.
o Great and improved customer care: we also implemented new ways of communicating with our customers. Thanks to our live chat, you can talk to us anytime and have your questions answered and problems solved by our dedicated and very experienced customer care team.
- The name LeoJackpot suggests that you have many jackpot games available – is this true, and which jackpot games are most popular?
It is true indeed. As we said, we have many different providers, which consequently increases the number of jackpots we offer!
We offer 50 different jackpot games, and as we speak the biggest of them has over €7 million for a lucky player to win.
- Have any of your players already won a big jackpot?
We’ve had numerous players winning a decent sum of money already. Recently, one of our players won €60,000, which we were all very happy about.
- You are offering games from several top software providers. How do you choose which software company to work with and what games to offer?
We strive to work with the best…and we already do.
As mentioned before, we are also on the lookout to expand our range in order to give players more options and opportunities to play the latest games available. We are in discussion with a few more game providers… and are also working on some exclusive games only available on the LeoJackpot network. Make sure you register an account with us to have some fun and to be kept up to date on the latest additions to our offer.
- You have an interesting welcome bonus. How does it work?
We thought long and hard about our welcome offer and, as with everything else we do, we tried to come up with an offer flexible enough to make as many players as possible happy.
To welcome our new players, we double their first deposit and match it 100% up to 250€. We also offer up to 250 free spins on Starburst game.
More offers are to come later. We won’t stop at the welcome offer: we will try and always have something on the site to provide the best player experience possible.
- What channels and what languages can players use to get the fastest and best customer service from LeoJackpot?
For the best experience, we advise that players use our live chat facility, available anytime at the bottom right side of every page on the site. We have experience trained customer care agents, native English-, Swedish-, Norwegian- and Finnish-speakers, waiting to help you.
- Are there any interesting promotions taking place now, or starting in the near future?
We cannot disclose all our little secrets for now but we have great things coming up.
- Do you also have a mobile casino? Are there any special promotions or bonuses available for mobile or tablet players?
We do have a mobile casino, as we have been working very hard to launch a multi-device casino experience for our players.
We don’t believe we need to have special promotions for mobile or tablet players, since we think our players should have the same experience and same promotions on every device they use.
Of course, some games are not yet available on mobile, but our providers are working hard on delivering new “cross-platform” games on an almost-weekly basis.
